{"id":13,"date":"2025-02-22T17:03:34","date_gmt":"2025-02-22T09:03:34","guid":{"rendered":"https:\/\/www.ketozeromofoods.com\/?page_id=13"},"modified":"2025-04-29T16:58:12","modified_gmt":"2025-04-29T08:58:12","slug":"return-and-refund-policy","status":"publish","type":"page","link":"https:\/\/www.ketozeromofoods.com\/index.php\/return-and-refund-policy\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13\" class=\"elementor elementor-13\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-2aa849bf e-flex e-con-boxed e-con e-parent\" data-id=\"2aa849bf\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a59711 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"8a59711\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"\" data-start=\"135\" data-end=\"180\"><strong data-start=\"138\" data-end=\"180\">Return and Refund Policy \u2013 KetoZero Mo<\/strong><\/h2>\n<p class=\"\" data-start=\"182\" data-end=\"311\">At KetoZero Mo, customer satisfaction is our top priority. If you&#8217;re not completely happy with your purchase, we\u2019re here to help.<\/p>\n<h3 class=\"\" data-start=\"313\" data-end=\"344\"><strong data-start=\"317\" data-end=\"344\">Eligibility for Returns<\/strong><\/h3>\n<ul data-start=\"345\" data-end=\"565\">\n<li class=\"\" data-start=\"345\" data-end=\"414\">\n<p class=\"\" data-start=\"347\" data-end=\"414\">You may request a return within <strong data-start=\"379\" data-end=\"389\">3 days<\/strong> of receiving your order.<\/p>\n<\/li>\n<li class=\"\" data-start=\"415\" data-end=\"514\">\n<p class=\"\" data-start=\"417\" data-end=\"514\">To be eligible, items must be unused, unopened, and in the same condition that you received them.<\/p>\n<\/li>\n<li class=\"\" data-start=\"515\" data-end=\"565\">\n<p class=\"\" data-start=\"517\" data-end=\"565\">The item must also be in the original packaging.<\/p>\n<\/li>\n<\/ul>\n<h3 class=\"\" data-start=\"567\" data-end=\"595\"><strong data-start=\"571\" data-end=\"595\">Non-Returnable Items<\/strong><\/h3>\n<ul data-start=\"596\" data-end=\"713\">\n<li class=\"\" data-start=\"596\" data-end=\"643\">\n<p class=\"\" data-start=\"598\" data-end=\"643\">Perishable goods (e.g., opened food products)<\/p>\n<\/li>\n<li class=\"\" data-start=\"644\" data-end=\"700\">\n<p class=\"\" data-start=\"646\" data-end=\"700\">Items on sale or purchased with a promotional discount<\/p>\n<\/li>\n<li class=\"\" data-start=\"701\" data-end=\"713\">\n<p class=\"\" data-start=\"703\" data-end=\"713\">Gift cards<\/p>\n<\/li>\n<\/ul>\n<h3 class=\"\" data-start=\"715\" data-end=\"737\"><strong data-start=\"719\" data-end=\"737\">Return Process<\/strong><\/h3>\n<ol data-start=\"738\" data-end=\"1028\">\n<li class=\"\" data-start=\"738\" data-end=\"834\">\n<p class=\"\" data-start=\"741\" data-end=\"834\">Email us at <strong data-start=\"753\" data-end=\"784\"><a rel=\"noopener\" data-start=\"755\" data-end=\"782\">support@ketozeromofoods.com<\/a><\/strong> with your order number and reason for the return.<\/p>\n<\/li>\n<li class=\"\" data-start=\"835\" data-end=\"914\">\n<p class=\"\" data-start=\"838\" data-end=\"914\">We will review your request and provide instructions for returning the item.<\/p>\n<\/li>\n<li class=\"\" data-start=\"915\" data-end=\"1028\">\n<p class=\"\" data-start=\"918\" data-end=\"1028\">Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.<\/p>\n<\/li>\n<\/ol>\n<h3 class=\"\" data-start=\"1030\" data-end=\"1045\"><strong data-start=\"1034\" data-end=\"1045\">Refunds<\/strong><\/h3>\n<ul data-start=\"1046\" data-end=\"1190\">\n<li class=\"\" data-start=\"1046\" data-end=\"1153\">\n<p class=\"\" data-start=\"1048\" data-end=\"1153\">If approved, your refund will be processed to your original payment method within <strong data-start=\"1130\" data-end=\"1152\">5\u201310 business days<\/strong>.<\/p>\n<\/li>\n<li class=\"\" data-start=\"1154\" data-end=\"1190\">\n<p class=\"\" data-start=\"1156\" data-end=\"1190\">Shipping costs are non-refundable.<\/p>\n<\/li>\n<\/ul>\n<h3 class=\"\" data-start=\"1192\" data-end=\"1209\"><strong data-start=\"1196\" data-end=\"1209\">Exchanges<\/strong><\/h3>\n<p class=\"\" data-start=\"1210\" data-end=\"1344\">We only replace items if they are defective or damaged. If you need an exchange, please contact us at <strong data-start=\"1312\" data-end=\"1343\"><a rel=\"noopener\" data-start=\"1314\" data-end=\"1341\">support@ketozeromofoods.com<\/a><\/strong>.<\/p>\n<h3 class=\"\" data-start=\"1346\" data-end=\"1370\"><strong data-start=\"1350\" data-end=\"1370\">Shipping Returns<\/strong><\/h3>\n<ul data-start=\"1371\" data-end=\"1579\">\n<li class=\"\" data-start=\"1371\" data-end=\"1445\">\n<p class=\"\" data-start=\"1373\" data-end=\"1445\">Customers are responsible for paying shipping costs for returning items.<\/p>\n<\/li>\n<li class=\"\" data-start=\"1446\" data-end=\"1579\">\n<p class=\"\" data-start=\"1448\" data-end=\"1579\">We recommend using a trackable shipping service or purchasing shipping insurance. We can&#8217;t guarantee receipt of your returned item.<\/p>\n<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Return and Refund Policy \u2013 KetoZero Mo At KetoZero Mo, customer satisfaction is our top priority. If you&#8217;re not completely<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.8 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Return and Refund Policy - Ketozero Mo<\/title>\n<meta name=\"description\" content=\"Learn about our return and refund policy. 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